Cleo Steps Necklace
All products displayed on outfitmade.com are in US sizes. Some of our products are tagged with the Asian size equivalent, so please refer to your electronic receipt for size reference.
We list the size of all our footwear in USA, European and UK sizes
One Size Products
Products marked "One Size" are only available in one size. We write the exact measurements of these products so you can compare the size with your own size. All our one size products vary in measurements so please refer to each individual product description for exact measurements.
How to measure
To choose the correct size for you, measure your body as follows:
How to measure your size Chart:
|US Dual Size||XS||S||M||L||XL||XL||XXL|
|Bust||32 ½||82 ½||33 ½||85||34 ½||87 ½||35 ½||90||36 ½||92 ½||38||96 ½||39 ½||100 ½||41||104||43||109||45||114|
|Waist||24||61||25||63 ½||26||66||27||68 ½||28||71||29 ½||75||31||79||32 ½||82 ½||34 ½||87 ½||36 ½||93|
|Hip||34 ½||87 ½||35 ½||90||36 ½||93||37 ½||95||38 ½||98||40||101 ½||41 ½||105 ½||43||109||45||114||47||119|
this table is a guide for items that do not have any specific size measurements on the individual product description.
Made to measure
Please note: some of our products with button holes and belt buckles will come non pre-cut so that you can cut them to your required size.
Due to the COVID-19 pandemic, orders placed around this time will experience longer shipping times. We are working hard to ensure you get your orders in a timely fashion. If you need your order urgently please use Express Shipping, as the standard shipping time is experience longer delays. If you order is experiencing extreme delays, please be aware we issue refunds for any order that has exceeded 4 months.
$10 USD Standard Delivery Worldwide. $24 Canada & UK Sandard Delivery.
$45 USD for Express Delivery to all countries.
Free Shipping: We have a Free Shipping Collection, all items in this collection are eligible for shipping - Free Shipping Collection
Or if you spend over $150 you are also eligible for free shipping.
We've made it simple our $10 standard delivery applies for all orders, regardless of the size of order! & $24 for Canada, UK Orders and selected other countries.
The price of shipping will be added to you order once you have reached the final stage of checkout.
|USA, Canada||7 - 25 days|
|Standard Delivery||United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7 - 25 days|
|Austria, New Zealand||7 - 25 days|
|Other Countries||7 - 25 days|
|USA, Canada||5 - 15 days|
|Express Delivery||United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||5 - 15 days|
|Austria, New Zealand||5 - 15 days|
|Other Countries||5 - 15 days|
Please note, in addition to the shipping time is the processing time. Processing of your order can take between 1 to 7 days. Each product has different processing times due to different warehouses where the items are stocked.
Delays: there may be custom checks out of our control that could possibly increase the overall shipping time; we will do our best to keep you informed with any shipping delays.
Once you place your order you will receive a confirmation email from us and a payment receipt via Paypal. Once your item is shipped, you will receive another email from us which will provide you with information on how you can track the status of your order. The time your item is dispatched will vary depending on the product you purchase.
For more information on tracking see: Tracking
A signature may be required on receipt of the parcel. Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
- Multiple Items
When you order multiple items, you may receive each product at a different time. Many of our products are sourced from different warehouses and are shipped separately, so your full order may not always be delivered together.
Please be aware that your parcel can be delayed by customs in your country. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.
Although we use reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delays.
COUNTRIES WE DELIVER TO
You can find out if we deliver to your country by referring to our list of international countries we deliver to. If your country is not on our list we apologise but we cannot deliver to you at the moment.
Definition: A government tax collected on imports and some exports by the customs authorities of a country.
The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is just a general guideline and you should contact your customs office for specific amounts and percentages.
Outfit Made cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
Our policy lasts 28 days. If 28 days have gone by since your delivery date, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, there must be a fault with an item you have received from us. It must also be in the original packaging. To complete your return, we require you to send a clear picture of the fault of the item and the package it was received in; we also require a receipt of proof of purchase, if you are unable to do so, we will not be able to process your return.
To process a return or exchange please email firstname.lastname@example.org
Downloadable software products
Some health and personal care items
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds are processed within 48 hours or your return, if the payment was made by Paypal refunds are usually immediate.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. For payments made with Paypal refunds after 45 days from the purchase date may incur Paypal fees which we do not have control over and which we can not reimburse.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should email us for a return address at: firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.